01 Policy Overview
This Refund Policy explains the payment and refund conditions for courses, training programs, certifications and related admissions offered by Slashford Learning through learning.slashford.com and its authorized admission channels.
Please review the course details, duration, training mode, total fees and payment terms before making a payment. Any program-specific terms disclosed in writing at the time of enrollment should be read together with this policy.
Key distinction: Registration fees are non-refundable. Any refund of the course fee is considered on a case-by-case basis and is subject to Slashford Learning’s decision, except where applicable law provides otherwise.
02 Registration Fee — Non-Refundable
Registration fees paid to Slashford Learning are non-refundable. Once a registration fee has been paid, it will ordinarily not be returned if an applicant changes their mind, withdraws an application, does not attend a program, requests a different batch, or chooses not to proceed with enrollment.
This applies to the amount identified as a registration, application or seat-booking fee in the applicable payment information or receipt. It does not override refunds that must be provided under applicable law, including where a payment has been collected in error.
03 Course Fee — Refunds at Our Discretion
Any refund of a course fee is subject to review and approval by Slashford Learning. Course fees are not automatically refundable when a student cancels, withdraws, changes plans, stops attending classes, or does not complete a program.
Slashford Learning may consider the relevant circumstances, including the course or batch status, start date, services already provided, learning resources or access supplied, the enrollment terms communicated at the time of payment, and any supporting information provided with the request.
Submission of a refund request does not guarantee approval or establish an entitlement to a refund. Any decision under this policy remains subject to applicable consumer-protection laws and any legally enforceable written agreement.
04 Cancellation, Withdrawal & Non-Attendance
Students who wish to cancel their enrollment or discontinue a program should inform the admissions team in writing as soon as possible.
- Withdrawal before classes begin does not, by itself, create an automatic right to a course-fee refund.
- Withdrawal after classes begin, partial attendance, missed sessions or failure to complete assessments does not, by itself, create an automatic right to a refund.
- Requests to defer or change a batch are subject to program availability and written approval; such requests do not automatically change the refund terms.
Where Slashford Learning cancels a program or cannot provide agreed services, any applicable refund or remedy will be assessed in accordance with the terms agreed with the learner and applicable law.
05 Training Modes & Program-Specific Terms
This policy generally applies to in-person, online and hybrid programs, including diploma, certification and short-course offerings. A particular course may have additional written terms that are communicated before payment.
Any internship, practical project, placement assistance or other benefit offered as part of a program is governed by the program description and terms shared at enrollment. Course-fee refunds are not automatically triggered by a learner’s expectations about results, job offers or placement outcomes.
06 How to Request a Course-Fee Refund Review
To request a review of a course-fee payment, please contact Slashford Learning through our official contact details. Include enough information for our team to identify the payment and understand the circumstances.
- Your full name and registered phone number or email address.
- Course name and batch or enrollment details (if available).
- Payment date, amount, transaction reference and proof of payment.
- A brief explanation of your request and any relevant supporting information.
Email learning.slashford@gmail.com or use the contact page. Our team may request further details before a decision can be made.
07 Duplicate Payments & Payment Errors
If you believe you were charged twice, paid an incorrect amount, or experienced an unsuccessful transaction in which funds were debited, please contact us promptly and provide the payment reference.
Verified payment errors will be reviewed separately from ordinary cancellation requests and resolved in accordance with the facts, payment-provider procedures and applicable law.
08 Processing an Approved Refund
If Slashford Learning approves a refund, the approved amount and processing arrangements will be communicated to the applicant. Where practical, payment will be returned to the original payment method; other arrangements may be used if appropriate and permitted.
Processing times may vary according to the payment method, bank or payment service provider. We do not promise a fixed refund amount or processing period unless confirmed in writing for the particular request.
Any payment-plan or third-party EMI arrangement may also be subject to the separate terms of the relevant finance or payment provider. Please review those terms before enrolling.
09 Applicable Law & Changes to This Policy
Nothing in this policy limits or excludes any refund, remedy or consumer right that cannot lawfully be waived. If a provision conflicts with applicable law, that law takes precedence to the extent of the conflict.
Slashford Learning may update this policy from time to time. The latest version will be published at /refund-policy/. Changes do not retrospectively remove rights or obligations already established under applicable law or binding agreements.
10 Contact Slashford Learning
For questions about the refund policy or to submit a course-fee refund review request, please contact our admissions team.
- Email: learning.slashford@gmail.com
- Phone: +91 9961060209
- Contact page: https://learning.slashford.com/contact/
- Website: https://learning.slashford.com/